The ShiftKey Signal

No matter what challenges come your way, you keep showing up to do the work that really matters. Here are some resources that may help. 

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User interface for ShiftKey shift requests

ShiftKey CRO Brandon Tappan shares strategies for success in 2025. Part one of a two-part series.

By Brandon Tappan, Chief Revenue Officer, ShiftKey

Articles

A young independent professional in navy scrubs shows something to a male resident wearing a grey sweater

Technology

When cancellations are handled systematically and strategically, they stop being chaos events and instead become part of a predictable, sustainable workflow. See how.

Two nurses in a hospital discussing patient care.

Leadership

Time is precious and trust is everything when you are managing nurse coverage in a hospital. Here are some of the most frequent scheduling missteps, and how you can sidestep them.

Hand holding

Leadership

Four states are finding out. See how Illinois, Maine, New Jersey and Ohio are using Medicaid value-based payment programs to increase compensation while providing better care to residents.

An independent professional wearing dark green scrubs places her hand on a smiling resident's shoulder.

Leadership

We recently hosted a McKnight’s webinar to explore what’s working in 2025 — and what still needs work as we head into 2026. Here are seven takeaways.

Caregiver and a resident

Community Stories

See why Assisted Living communities are vital to senior care, and meet a few people who show up for the small joys, bring comfort in tough times, and turn care into connection.

A smiling nurse

Leadership

Discover smarter, flexible workforce strategies and system-wide innovations designed to retain experienced nurses, prevent burnout and safeguard patient outcomes.

An individual uses computer

Leadership

The Centers for Medicare & Medicaid Services (CMS) announced a temporary pause in updates to its Nursing Home Care Compare website and the Five-Star Quality Rating System. Here's what you need to know.

Nurse offering support

Case Studies

See how Delmar Gardens decreased agency usage 71%, reduced unfilled shifts by 90% and more.

Nursing home administrator smiling at a CNA sitting across the desk from her. The administrator's computer is closed, and the two are deep in conversation.

Technology

Discover six ShiftKey features that make it easy to fill more last-minute shifts, reduce unnecessary stress and strengthen continuity of care.