Free guides designed to help administrators strengthen CMS alignment, improve care quality and reduce risk

Survey scrutiny is rising—and CMS isn’t just watching your full-time staff. Your entire workforce strategy plays a role in your facility’s five-star score. These guides will help you understand what matters most and how to stay ahead.*

A flatlay of multiple covers of ShiftKey's Avoiding Citations: The Administrator's Guide to the CMS Quality Rating System

See how your CMS Five-Star Quality rating affects your bottom line, and get compliance tips that will help you avoid the most common citations.

Understand severity and scope, your total weighted score, how stars are earned and more. Plus, get a collection of resources that will help you aim to be deficiency-free the next time health inspectors visit your facility.

Get clear on how staffing-star calculations work and how to optimize coverage without increasing risk.

See how the Quality Measures score is calculated, get practical QAPI plan tips, and be prepared when your MDS assessments begin to receive a lot more attention.