Senior Care Survey Report: Workforce 360

Navigating the future of care: Senior care leaders focus on workforce challenges with engagement, flexibility and retention

Published by ShiftKey and OnShift, a ShiftKey brand, “Senior Care Survey Report: Workforce 360” paints a clear picture of today’s senior care industry, which is at a crossroads amid changing demographics, new regulations, technological innovations and continuing workforce challenges.

After surveying more than 1,700 senior care leaders and analyzing their responses, we identified three key trends that we believe are shaping the future of senior care workforce management that can also guide operators today.

Our report provides insights from senior care leaders across the nation, including:

  • Why 62% of leaders still name staffing as their biggest challenge — and what they’re doing about it.
  • What technology leaders are investing in to prepare for growth.
  • Why schedule flexibility stands out as a pivotal strategy in increasing employee engagement and retention rates.
  • What senior care leaders wish they could spend more time on — and how they’re finding that time.

The best things, I believe, that managers can do to retain staff is treat them with respect, have integrity, give credit where it’s due, address concerns quickly and calmly and let them have a voice in their workplace. This is why I have kept 90% of my team in an industry that has a high turnover rate.

RespondentSenior Care Survey: Workforce 360

Download the report today to find out how your organization can navigate today’s challenges and prepare for the challenges of the future — while supporting your team and ensuring residents get the care they deserve.

Download the Report